.support-hero {
    padding: 56px 0 32px;
    background: linear-gradient(180deg, #fff7f7 0%, #ffffff 100%);
    border-bottom: 1px solid var(--gray-100);
}

.support-hero h1 {
    font-size: clamp(2rem, 3.5vw, 3rem);
    margin-bottom: 12px;
}

.support-hero p {
    color: var(--gray-600);
    max-width: 720px;
}

.support-layout {
    display: grid;
    grid-template-columns: 280px 1fr;
    gap: 32px;
    padding: 40px 0 80px;
}

.support-sidebar,
.support-card {
    background: var(--white);
    border: 1px solid var(--gray-100);
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-sm);
}

.support-sidebar {
    padding: 24px;
    height: fit-content;
    position: sticky;
    top: 120px;
}

.support-sidebar h3 {
    margin-bottom: 16px;
}

.support-sidebar a {
    display: block;
    padding: 10px 12px;
    border-radius: var(--radius-md);
    color: var(--gray-700);
    font-weight: 600;
}

.support-sidebar a.active,
.support-sidebar a:hover {
    background: var(--primary-light);
    color: var(--primary);
}

.support-card {
    padding: 32px;
    margin-bottom: 24px;
}

.support-card h2 {
    margin-bottom: 14px;
}

.support-card p,
.support-card li {
    color: var(--gray-600);
}

.support-card ul {
    list-style: disc;
    padding-left: 20px;
}

.support-card li + li {
    margin-top: 10px;
}

.policy-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px;
}

.policy-grid .support-card {
    margin-bottom: 0;
}

.tracker-form {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
    align-items: end;
}

.tracker-result {
    margin-top: 24px;
}

.tracker-meta {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
    margin: 20px 0;
}

.tracker-pill {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 8px 14px;
    border-radius: 999px;
    font-size: 0.82rem;
    font-weight: 700;
    text-transform: uppercase;
}

.tracker-pill.processing {
    background: #fef3c7;
    color: #92400e;
}

.tracker-pill.paid,
.tracker-pill.confirmed,
.tracker-pill.delivered {
    background: #dcfce7;
    color: #166534;
}

.tracker-item {
    display: flex;
    gap: 14px;
    align-items: center;
    padding: 14px 0;
    border-top: 1px solid var(--gray-100);
}

.tracker-item img {
    width: 56px;
    height: 56px;
    object-fit: cover;
    border-radius: 10px;
    background: var(--gray-50);
}

.faq-item + .faq-item {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 1px solid var(--gray-100);
}

@media (max-width: 991px) {
    .support-layout,
    .tracker-form,
    .tracker-meta,
    .policy-grid {
        grid-template-columns: 1fr;
    }

    .support-sidebar {
        position: static;
    }
}