Eligibility
- Return requests should generally be raised within 7 days of delivery.
- Products must be unused, unwashed, and returned with original packaging and tags.
- Personal care, intimate wear, and certain clearance items may be non-returnable.
Refund timelines
- Prepaid orders: refund processed after quality check and sent back to original payment method.
- Cash on Delivery orders: refund processed to bank account or store credit, depending on the chosen option.
- Most refunds are completed within 5 to 7 business days after approval.
How to request a return
- Go to Track Order or contact support from the order details page.
- Share your order ID, phone number, and issue details.
- Our team will verify eligibility and arrange pickup when available.